Contact Us

info@floopi.com

Return Policy:

Not loving your purchase? No worries! If you’re not satisfied we’ll gladly accept merchandise for return or exchange, as long as it:

  • Is in brand new condition
  • Is accompanied by the original tags and packaging
  • Is returned within the first 30 days of when the order has been delivered

To initiate a return or replacement,

  • You MUST email us at info@floopi.com and let us know you're a "Good Morning America" customer. (Please Allow Us 24-36 hours to respond to your return request)
  • Please include the words "Deals & Steals" in the subject line followed by your order number starting with #Gfloopi.
  • In the body of the email please state your full name, order ID, Product or SKU being returned/exchanged, and reason for the return.

*DO NOT send back an order without contacting us first*

*CUSTOMER IS RESPONSIBLE FOR THE RETURN SHIPPING*

*We will provide a pre-paid label to be used to return your items. (Returns are Via USPS or UPS)

*Return Shipping is a FLAT Rate of $3.99 that will be deducted from your refund if “Returning for a refund” & “Returning for an Exchange”.

Undeliverable Packages:

If a customer refused a package or gave the wrong or an invalid address and their order was returned to us, we will reach out to you to come up with a solution on getting your order to you, please note that in order for us to reship the order, the shipping fee ($1.99) will need to be paid. If no response is received within 10 business days we will refund your order minus the return shipping postage incurred by the shipping carrier.

  • If your product comes back USED or WORN from Wear/Tare we will not be able to refund your order.
  • If the product is defective please mention that to the customer service rep and we will be able to refund your full order or set up a replacement order.

Once we receive your package, we will process an exchange or issue a refund in accordance with this policy.

Refunds will be made in the form of the original payment and can take up to 2 weeks to fully process a refund.

We are unable to ship to PO Boxes for this sale. Any order that is placed to a PO Box will be canceled and refunded.
Please provide your email address to be notified when this deal is offered again.
Your submission has been received. You’ll be notified by email when this deal returns.
Backorders will ship in 28 days.
Return Policy

Not loving your purchase? No worries! If you’re not satisfied we’ll gladly accept merchandise for return or exchange, as long as it:

To initiate a return or replacement,

*DO NOT send back an order without contacting us first*

*CUSTOMER IS RESPONSIBLE FOR THE RETURN SHIPPING*

*We will provide a pre-paid label to be used to return your items. (Returns are Via USPS or UPS)

*Return Shipping is a FLAT Rate of $3.99 that will be deducted from your refund if “Returning for a refund” & “Returning for an Exchange”.

Undeliverable Packages:

If a customer refused a package or gave the wrong or an invalid address and their order was returned to us, we will reach out to you to come up with a solution on getting your order to you, please note that in order for us to reship the order, the shipping fee ($1.99) will need to be paid. If no response is received within 10 business days we will refund your order minus the return shipping postage incurred by the shipping carrier.

Once we receive your package, we will process an exchange or issue a refund in accordance with this policy.

Refunds will be made in the form of the original payment and can take up to 2 weeks to fully process a refund.